Transeo (we provide software solutions to schools and school districts nationwide) is growing and seeking to hire a Content Development Manager focused on e-learning and training. Reporting to our VP of Product, you will work closely with our sales and customer success teams to create and deploy engaging training and informational resources for our education-based customers. Being a fast-growing startup, we need a self-starter and "doer" who will develop engaging content that enables users to navigate and master our software as deeply and quickly as possible.
An ideal candidate has well-rounded experiences that have prepared him or her to test software, develop user guides and training materials for software products, and address FAQs in a systematic manner.
Collaborating with our Product and Customer Success teams, you will develop and curate a comprehensive library of knowledge and informational resources that encourage our customers to effectively utilize the Transeo product suite. You will methodically build, and iterate a well-designed framework of content that ensures that all users become quickly skilled and consistently satisfied. Content mediums include knowledge base articles, videos, asynchronous courses, live webinars, etc.
The selected candidate will develop, structure, and manage the knowledge materials that will ensure a successful engagement with our product suite across all user groups.
You will also test new releases and recently developed software to ensure it works as intended and to provide feedback to our product and development teams from a user's perspective.
The ultimate goal is to collaborate with our customer experience, sales, product, and marketing teams to empower our customers in partner school districts with the accessible and consumable information required to use our platform to their full potential.
Optimal performers will also have opportunities for promotion/career growth as this team and others rapidly expand over the next months and years.
What you will do:
Transeo is a different kind of company. We place a premium on social impact, having fun, working hard, and thinking deeply but practically. Transeo was created for educators by educators. We have forged both a corporate team and collaborative partnerships that represent some of the highest caliber talent and thinking in the field of K-12 education. In addition to diverse, high-energy, and smart professionals, we have a strong national network of leading educational organizations.
We build and deploy software with a suite of tools that helps schools, districts, regional entities, and states transform the way they support students in their college, career, and life readiness journey. Transeo currently features 4 products (Serve, Jobs, Journey, College) with more on the way, all fully integrated and built using the most relevant and up-to-date tech stack. The suite is highly configurable to suit the needs of every organization and impacts students in highly meaningful ways.
Compensation and Benefits
The salary range for this position is $65,000.00 plus commensurate with experience. We also provide the following benefits to all employees: